Contact information

At Grill And Bark LTD, we’re committed to providing exceptional customer service. Whether you have a question about a product, need help with an order, or require assistance after your purchase, our team is here to help.

We aim to respond to all enquiries as quickly as possible.

Customer Support

Email:  support@grillandbarkltd.shop

Phone: +44 7450606051

For general enquiries, order updates, returns, or product support.

Business Address

Grill And Bark LTD

1 Sopwith Crescent
Wickford
SS11 8YU
United Kingdom

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)

Saturday: 10:00 AM – 2:00 PM (GMT/BST)

Sunday: Closed

Need Help?

We’re happy to assist with:

* Product information and recommendations
* Order status and tracking
* Delivery enquiries
* Returns and refunds
* Replacement parts
* Warranty support
* General customer enquiries

Before Contacting Us

To help us assist you more efficiently, please include the following information in your email:

* Your full name
* Your order number (if applicable)
* A detailed description of your enquiry
* Photos of any damaged or incorrect items (if relevant)

Our Commitment

At Grill And Bark LTD, customer satisfaction is our priority. We are dedicated to providing high-quality wooden garden sheds, reliable delivery, and responsive customer support. Our team will do its best to resolve your enquiry promptly and professionally.

We look forward to assisting you!